F.A.Q. About Leatherpunk Products And Ordering From Leatherpunk
Do you ship internationally?
Yes. Leatherpunk will gladly ship to any country, however I will only accept credit card payments from select countries. If you do not see your country on the drop down list(during check-out), please email me for special considerations. Customers in all other countries will need to mail a money order in US currency. All foreign shipping addresses must also match the billing address, or payment will be canceled.
How are packages shipped?
For US orders, delivery is through the US postal service, with tracking. International orders are shipped via 1st Class International(the US postal service).
When can I expect my order to arrive?
Most orders are shipped within 2-3 days of when your order was placed.
What happens if my item(s) don't fit correctly or if I have some other problem with my order?
No worries, Leatherpunk wants your item to fit you! if you have problems, please email Leatherpunk right away and describe the issue. Your concern will be handled quickly.
A snap fell off my leatherpunk wristband/choker/belt or is not functioning correctly, what should I do?
A snap can occasionally break from over use, a hard impact, or from being pulled on from a bad angle. That doesn't mean the end of your item. Send it back for free snap replacements. Leatherpunk will even ship it back to you for free.
Where do you get the wristbands and other accessories that you sell?
All items are custom made fresh by Leatherpunk when you place your order.
What kind of leather do you use?
Leatherpunk uses a high quality full grain cowhide leather that has been raised and processed in the US. The term 'full grain' means that the top layer of leather has been kept natural with no significant cuts or gouges. The opposite of this is usually referred to as corrected grain(top grain) leather. Full grain leather is more desirable because of the natural patina that develops over time and overall durability.
How would you describe the leather?
For any non-belt item(wristbands, watchbands, chokers) the leather is not dyed when I receive it. It's basically natural leather in the minimalist sense. It won't smell like when you walk into a leather store with coats and hats, because none of the chemicals used to create that odor are present in my leather. Since your item is freshly made, it will smell slightly of oil dye, which will fade after a couple weeks. The leather is probably stiffer than you're used to, but it will soften and take shape after a week or two of wear.
Can I have items modified or custom made?
Why don't you have product reviews?
Customers leave reviews on the official Leatherpunk Facebook page. Beware of phony product reviews on other sites, LP has the real deal!
Is there anything else I should know before I purchase from LP?
Please review the terms and conditions page that apply to all Leatherpunk purchases.